Two-Factor Authentication: 2FA

In addition to the default email address based account Two-Factor Authentication or 2FA method, optionally you can add 2FA via phone number or authenticator app.

Email Address as default two factor authentication
Phone Number as two-factor authentication (optional)
Authenticator App as two-factor authentication (optional)

During sign-up, you have the option to either select or skip two-factor authentication. You can also add two-factor authentication later from My Account after you sign up or sign in again.

If you lose access to the phone number or app and need to remove the information from the account as it is preventing you forming signing in, contact us here
Username, Password recovery and Email Address change instructions

Types of Two-factor authentication

Descriptions

A. Email Address

By default during account sign-up a 6-digit email verification code will be emailed to you. Copy and paste this code to the sign-up page - see image below - on the device your a using. Each time you delete cookies or change devices you will be prompted for a new code.

B. Phone Number

(Optional) Under My Account, select Set up using your phone number. After adding your phone number, you will receive a one-time code via text message; enter this to verify your phone and enable 2FA. Once this is done, you will be sent a code the same way the next time you sign into your eFile.com account - you can elect to turn this feature off at any point.

C. Authenticator App

(Optional) Download this or any other Authenticator App and install it on your phone: https://2fas.com/

Step 1: After you have downloaded your phone app, click the "Set up using an app" button.

Step 2: Enter a name for this authentication setup.

Step 3: Scan the QR Code on this screen with your authentication app on your phone and enter the 6-digit code shown to you in the box at the bottom of this screen.

Security Measures

Other default eFile.com security measures to protect your data.

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